Security Cameras, Access Control and security Technologies

Effective Date: July 27, 2026
Last Updated: July 27, 2026

These Terms and Conditions (“Terms”) govern your access to and use of www.nexlar.com, any other Nexlar website that links to these Terms, and the online features, forms, content, communications, and services made available through those websites collectively referred to as the “Site.”

This Privacy Policy applies to www.nexlar.com, other Nexlar websites that link to this policy, and communications and services provided by Nexlar. It explains how we collect, use, disclose, retain, and protect personal information when you:

Please read these Terms carefully. By accessing or using the Site, submitting information through the Site, requesting a quote or service, or enrolling in a Nexlar text-messaging program, you agree to these Terms.

If you do not agree with these Terms, do not use the Site.

1. About Nexlar

Nexlar provides commercial security-system and low-voltage technology products and services, which may include:

– Video-surveillance systems
– Access-control systems
– Commercial alarm systems
– Gate and vehicle-entry systems
– Intercom and telephone-entry systems
– License-plate recognition
– Parking technology
– Structured cabling
– Network and wireless infrastructure
– System integration
– Monitoring and managed services
– Equipment sales
– System design and consulting
– Installation
– Inspection
– Maintenance
– Technical support
– Repair services

Information presented on the Site is provided for general informational and promotional purposes. The availability, scope, pricing, specifications, and terms of Nexlar products and services may vary.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Site or submit a request for Nexlar products or services.

If you use the Site on behalf of a company, property owner, association, government entity, or other organization, you represent that you have authority to bind that organization to these Terms.

3. Website Use

Nexlar grants you a limited, nonexclusive, nontransferable, revocable license to access and use the Site for lawful personal or business purposes.

You may not:

– Use the Site for any unlawful, fraudulent, abusive, or unauthorized purpose
– Interfere with the security, availability, or operation of the Site
– Attempt to gain unauthorized access to an account, server, network, database, or system
– Introduce malware, malicious code, viruses, or other harmful material
– Use automated tools to scrape, copy, extract, or monitor Site content without written authorization
– Impersonate another person or organization
– Submit false, misleading, or fraudulent information
– Attempt to bypass any security or access-control feature
– Use Site content to compete with Nexlar or resell Nexlar information without authorization
– Reverse engineer Site software or functionality except where expressly permitted by law
– Violate the intellectual-property, privacy, or other legal rights of Nexlar or another party.

Nexlar may suspend or terminate access to the Site when we reasonably believe these Terms have been violated.

4. Quotes, Estimates, and Service Requests

Information submitted through a contact form, quote request, service request, telephone call, email, or text message does not automatically create a binding service agreement

A quote or estimate is subject to:

– Site verification
– Equipment availability
– Final system design
– Customer requirements
– Labor conditions
– Applicable permits and inspections
– Taxes
– Shipping and delivery expenses
– Site accessibility
– Existing system conditions
– Any assumptions or exclusions stated in the quote.

Unless otherwise stated in writing, quotes and estimates may be changed or withdrawn before acceptance.

A binding agreement for installation, service, monitoring, equipment, or other paid work is created only when the applicable proposal, agreement, work authorization, purchase order, or other written contract has been accepted as required by Nexlar.

5. Separate Service Agreements

These Terms primarily govern the Site and online communications

Nexlar products and services may be governed by additional documents, including:

– Proposals
– Estimates
– Purchase orders
– Installation agreements
– Monitoring agreements
– Service-level agreements
– Managed-service agreements
– Equipment leases
– Financing agreements
– Maintenance agreements
– Statements of work
– Change orders
– Warranty terms
– Manufacturer terms

If an accepted written agreement conflicts with these Site Terms regarding a specific project or service, the accepted written agreement will control for that project or service.

6. Payments and Transactions

When products or services are offered for purchase through the Site or another Nexlar payment system, you agree to provide current, complete, and accurate billing and payment information.

You represent that you are authorized to use the payment method provided.

Applicable prices may exclude

– Sales tax
– Permit fees
– Shipping
– Delivery
– Freight
– Travel
– Lodging
– Equipment rental
– Lift rental
– After-hours labor
– Emergency labor
– Third-party fees
– Other project-specific expenses

Payment requirements, deposits, cancellation charges, late fees, and refund terms will be governed by the applicable quote, invoice, proposal, service agreement, or checkout terms.

Nexlar may use third-party payment processors. Nexlar is not responsible for a payment processor’s independent acts, omissions, availability, or security practices

7. Electronic Communications

When you visit the Site, submit a form, send Nexlar an email, or otherwise communicate electronically, you consent to receive communications from Nexlar electronically.

Electronic communications may include:

– Responses to inquiries
– Quotes and proposals
– Appointment information
– Service notifications
– Project updates
– Invoices and payment notices
– Account notifications
– Legal notices
– Policies
– Disclosures
-Other business communications

You agree that electronic records, notices, disclosures, and signatures may satisfy legal requirements that communications be in writing, to the extent permitted by applicable law.

8. SMS and Text-Messaging Terms

8.1 SMS Program

Nexlar may offer SMS or MMS text-messaging programs for:

– Appointment confirmations
– Appointment reminders
– Technician scheduling
– Technician arrival notifications
– Service-request updates
– Quote and proposal updates
– Project updates
– Customer-support communications
– Account notifications
– Invoice and payment reminders
– Transactional notices
– Security or operational alerts
– Requests for feedback
-Marketing or promotional messages when separately authorized

The specific types of messages you receive will depend on the program for which you enroll and the consent you provide.

8.2 Consent to Receive Text Messages

By submitting your mobile telephone number through an SMS enrollment form and affirmatively agreeing to receive messages, you authorize Nexlar to send text messages to the number you provided.

Messages may be sent manually or through automated technology.

Providing your telephone number without affirmatively agreeing to receive promotional messages does not, by itself, constitute consent to receive automated marketing text messages.

Your consent applies to communications from Nexlar. Nexlar will not interpret your consent as permission for unrelated companies to send you promotional messages.

8.3 Marketing Consent Is Optional

Consent to receive marketing or promotional text messages is not a condition of:

– Purchasing a product
– Receiving a quote
– Requesting service
– Entering into an agreement
– Maintaining a customer relationship with Nexlar

You may request Nexlar products or services without consenting to receive promotional text messages

8.4 Message Frequency

Message frequency varies based on:

– Your service requests
– Scheduled appointments
– Active projects
– Account activity
– Support requests
– The program in which you enrolled
– Your communication preferences

Marketing messages may be recurring until you opt out.

8.5 Message and Data Rates

Message and data rates may apply.

Your wireless carrier’s rates, terms, and conditions apply to text messages sent to or received from Nexlar. Nexlar is not responsible for charges imposed by your carrier.

8.6 Opting Out

You may revoke your consent and stop receiving Nexlar text messages at any time by replying:

STOP

Nexlar will also honor other reasonable requests that clearly communicate that you no longer wish to receive text messages, as required by applicable law.

After receiving a valid opt-out request, Nexlar may send one final confirmation message stating that you have been unsubscribed.

You may also submit an opt-out request by contacting:

Email: stop@nexlar.com
Telephone: (281) 407-0768

Opt-out requests will be processed within the period required by applicable law.

8.7 Help

For assistance with Nexlar text messages, reply:

Help

You may also contact:

Email: stop@nexlar.com
Telephone: (281) 407-0768

8.8 Separate Messaging Programs

Nexlar may maintain separate programs for:

– Service and appointment messages
– Account and payment messages
– Emergency or operational notifications
– Marketing or promotional communications.

Where permitted by law, opting out of one separately authorized program may not automatically opt you out of another program for which you independently enrolled.

To stop all Nexlar SMS communications, clearly state that you wish to opt out of all Nexlar text-messaging programs.

8.9 Mobile Information Privacy

Nexlar does not sell or rent:

– Mobile telephone numbers
– SMS opt-in information
– SMS consent records
– SMS opt-out records
– Text-message communication preferences.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Nexlar may disclose mobile information to service providers that help us operate our messaging programs, including:

– Telecommunications carriers
– SMS platforms
– Customer-relationship-management providers
– Software providers
– Cloud-service providers
– Customer-support providers
– Compliance providers
– Other vendors acting on Nexlar’s behalf.

These service providers may use the information only to perform authorized services for Nexlar.

The restrictions in this section do not prevent disclosure when reasonably necessary to:

– Comply with applicable law or valid legal process
– Investigate fraud or abuse
– Protect against a security threat
– Enforce an agreement
– Protect Nexlar, its customers, or the public
– Complete a merger, acquisition, financing, or sale of business assets.

8.10 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Text-message delivery depends on effective transmission by the applicable wireless carrier and is not guaranteed.

SMS or MMS service may not be available through every carrier, device, plan, or geographic location.

8.11 Telephone Number Changes

You agree to notify Nexlar if you:

– Deactivate the enrolled mobile number
– Transfer the number to another person
– No longer control the number
– Discontinue use of the number

You are responsible for ensuring that the telephone number you provide is accurate and belongs to you or that you have authorization from the account holder to enroll it.

8.12 SMS Privacy

The collection and use of information related to Nexlar text messages are also governed by the Nexlar Privacy Policy.

9. Email Marketing

Nexlar may send marketing emails when permitted by law.

You may unsubscribe by:

– Selecting the unsubscribe link in the email or
– Contacting stop@nexlar.com.

Unsubscribing from marketing emails will not prevent Nexlar from sending transactional or service-related messages concerning:

– Active projects
– Appointments
– Accounts
– Payments
– Warranties
– Legal notices
– Security issues
– Customer-support requests.

10. Privacy

Your use of the Site is also subject to the Nexlar Privacy Policy

The Privacy Policy explains how Nexlar collects, uses, discloses, retains, and protects personal information.

By using the Site, you acknowledge the practices described in the Privacy Policy.

11. Intellectual Property

Unless otherwise stated, all Site content is owned by Nexlar or used with authorization, including:

– Text
– Graphics
– Photographs
– Videos
– Logos
– Trademarks
– Service marks
– Designs
– Page layouts
– Downloads
– Documentation
– Software
– Source code
– Databases
– Compilations.

Site content is protected by applicable copyright, trademark, and other intellectual-property laws

You may view and print reasonable portions of Site content for your internal, noncommercial evaluation of Nexlar products and services.

You may not reproduce, modify, republish, sell, license, distribute, publicly display, or commercially exploit Site content without prior written permission from Nexlar or the applicable owner.

No rights or licenses are granted except as expressly stated in these Terms.

12. User Submissions

You may submit information through Site forms, reviews, emails, support requests, or other communication channels.

You represent that:

– The information is accurate to the best of your knowledge
– You have authority to provide it
– Providing it does not violate another person’s rights
– It does not contain unlawful or malicious content
– Nexlar may use it as reasonably necessary to respond to your request or provide services.

You retain ownership of original materials you submit.

You grant Nexlar a nonexclusive license to use, reproduce, store, transmit, modify, and share submitted materials as reasonably necessary to:

– Respond to your request
– Prepare a quote
– Design or perform services
– Operate the Site
– Provide technical support
– Maintain business records
– Protect legal rights
– Comply with law.

This license does not authorize Nexlar to use confidential customer security information for unrelated advertising.

13. Security-System Information

Information displayed on the Site is general and is not a substitute for a professional site assessment, engineering evaluation, code review, risk assessment, or consultation with applicable authorities.

Security systems cannot prevent every crime, intrusion, accident, loss, emergency, equipment failure, cybersecurity event, or unauthorized act.

Unless specifically stated in a signed agreement, Nexlar does not guarantee that a product or system will:

– Prevent a loss
– Detect every event
– Eliminate every security risk
– Operate without interruption
– Meet every insurance requirement
– Meet every code requirement in every jurisdiction
– Produce a particular law-enforcement or legal result.

Customers remain responsible for determining their overall security policies, operating procedures, staffing, credential administration, emergency response, system use, and compliance obligations.

14. Third-Party Products and Services

The Site may refer to third-party:

– Manufacturers
– Software
– Cloud platforms
– Payment processors
– Monitoring providers
– Financing providers
– Carriers
– Distributors
– Applications
– Websites.

Third-party products and services may be governed by separate licenses, warranties, subscriptions, privacy policies, and terms.

Nexlar is not responsible for third-party websites or independent third-party acts, omissions, policies, content, outages, security practices, or service changes.

A link or reference to a third party does not necessarily constitute an endorsement or guarantee.

15. Website Availability

Nexlar does not guarantee that the Site will always be:

– Available
– Uninterrupted
– Error-free
– Secure
– Compatible with every device or
– Free of harmful components.

Nexlar may modify, suspend, restrict, or discontinue any portion of the Site without notice.

16. Disclaimer of Website Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

NEXLAR DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES RELATING TO THE SITE, INCLUDING IMPLIED WARRANTIES OF:

– MERCHANTABILITY
– FITNESS FOR A PARTICULAR PURPOSE
– TITLE
– NON-INFRINGEMENT
– ACCURACY AND
– AVAILABILITY

THIS WEBSITE DISCLAIMER DOES NOT REPLACE OR MODIFY WARRANTIES EXPRESSLY PROVIDED IN A SIGNED CUSTOMER AGREEMENT OR APPLICABLE MANUFACTURER WARRANTY

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXLAR AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE SITE.

THIS MAY INCLUDE DAMAGES ASSOCIATED WITH:

– LOSS OF DATA
– LOSS OF PROFITS
– BUSINESS INTERRUPTION
– LOSS OF USE
– SECURITY INCIDENTS
– RELIANCE ON WEBSITE INFORMATION OR
– INABILITY TO ACCESS THE SITE

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXLAR’S TOTAL LIABILITY ARISING FROM YOUR USE OF THE SITE WILL NOT EXCEED THE GREATER OF:

– THE AMOUNT YOU PAID DIRECTLY TO NEXLAR FOR ACCESS TO THE SITE DURING THE SIX MONTHS BEFORE THE CLAIM OR
– $100.

These limitations apply only to claims arising from the Site. Liability concerning paid installation, monitoring, service, equipment, or other contracted work will be governed by the applicable written agreement.

Some jurisdictions do not permit certain liability exclusions or limitations. In those jurisdictions, the limitations apply only to the maximum extent permitted by law.

18. Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless Nexlar and its owners, officers, employees, agents, and service providers from claims, damages, losses, liabilities, judgments, and reasonable legal expenses arising from:

– Your unlawful use of the Site
– Your violation of these Terms
– Information or content you submit
– Your infringement of another party’s rights
– Your fraudulent, abusive, or unauthorized activity.

Nexlar may assume control of the defense of a claim subject to indemnification, and you agree to reasonably cooperate.

19. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Before initiating arbitration or litigation concerning these Terms, the complaining party must provide written notice describing the dispute and allow the other party at least 30 days to attempt an informal resolution.

Except for disputes that qualify for small-claims court or claims seeking temporary or emergency injunctive relief, a dispute arising from or relating to these Terms or use of the Site will be resolved through final and binding individual arbitration under the Federal Arbitration Act.

Arbitration will be administered by the American Arbitration Association under its applicable rules unless the parties agree to another recognized arbitration provider.

Unless the parties agree otherwise, arbitration will take place in Harris County, Texas, or remotely when allowed by the arbitration provider.

The arbitrator may award any individual remedy that would be available in court, subject to applicable law and these Terms.

Nothing in this section prevents either party from reporting a matter to a government agency or regulator.

20. Class-Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES MUST BE BROUGHT INDIVIDUALLY

Neither party may bring or participate in a class, collective, consolidated, mass, representative, or privateattorney-general action against the other concerning these Terms.

An arbitrator may not combine the claims of multiple individuals unless all affected parties agree in writing.

If this class-action waiver is found unenforceable for a particular claim, that claim must proceed in a court of competent jurisdiction rather than in class arbitration.

21. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where federal law applies.

For disputes not subject to arbitration, you consent to the jurisdiction of the state and federal courts located in Harris County, Texas.

22. International Users

The Site is operated from the United States.

Users accessing the Site from outside the United States are responsible for compliance with applicable local laws.

Nexlar does not represent that the Site or its content is appropriate or legally available in every country.

23. Termination

Nexlar may restrict, suspend, or terminate your access to the Site when reasonably necessary to:

– Enforce these Terms
– Protect the Site
– Prevent fraud or abuse
– Comply with law
– Address a security threat
– Protect Nexlar or another party.

Provisions that by their nature should survive termination will remain effective, including intellectualproperty, disclaimer, limitation-of-liability, indemnification, arbitration, and governing-law provisions.

24. Changes to These Terms

Nexlar may update these Terms to reflect changes in:

– The Site
– Products or services
– Communication programs
– Technology
– Business practices
– Legal requirements.

The “Last Updated” date will identify the latest version.

When required by law, Nexlar may provide additional notice of material changes.

Your continued use of the Site after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.

25. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or modified to reflect its original purpose.

The remaining provisions will remain in effect

26. No Waiver

Nexlar’s failure to enforce a provision of these Terms does not waive its right to enforce that provision later

A waiver is effective only when made in writing by an authorized Nexlar representative.

27. Entire Agreement

These Terms and the Privacy Policy constitute the agreement between you and Nexlar regarding use of the Site.

They do not replace separately accepted proposals, service agreements, monitoring agreements, purchase orders, or other project-specific contracts.

28. Contact Information

Questions regarding these Terms may be directed to:

Nexlar, LLC
2825 Wilcrest Drive, Suite 170
Houston, Texas 77042
United States

Telephone: (281) 407-0768
General email: info@nexlar.com
SMS opt-out and privacy email: stop@nexlar.com
Website: www.nexlar.com